Jobs - Service Quote Specialist

Service Quote Specialist

Full-Time, Salaried
Buffalo, New York, Western New York
Posted 2 months ago

Position Summary:

The Service Repair Quote Specialist supports the HVAC Service Manager in generating quotes and revenue for the service business.  This individual also will manage job-specific assigned accounts and will operationally support the service sales team.

Key Responsibilities:

Key responsibilities include, but are not limited to:

  • Generate quotes for HVAC repair and replacements
  • Review scope of work for all quoted work with technician for proper execution and profitability
  • Estimate and order needed equipment, materials and supplies
  • Obtain quotes for any subcontractors and complete subcontract paperwork
  • Project Manage work as needed; Interface with customer with updates
  • Communicate directly with customers, vendors and suppliers to ensure effective, quality jobs and/or repairs
  • Attend site walkthroughs with the sales team and provide with technical assistance
  • Assist sales team in proposal and estimate development
  • Assist with renewals as needed
  • Perform customer relations tasks for assigned accounts

Qualifications & Training:

  • Five years HVAC Service related experience
  • Detail oriented and highly organized with the ability to handle multiple tasks and assignments
  • Valid driver’s license with a clean driving record and background
  • Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigation
  • Must be a team player, proactive, flexible, and adaptable
  • A high degree of integrity, enthusiasm, and willingness to represent Danforth in the most professional and positive manager

Job Features

Job CategoryService
Experience5 years HVAC service related experience

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